Shipping Policy

Order Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding bank holidays) after receiving your order confirmation email.

You will receive a shipping confirmation email once your order has been dispatched.


Delivery Time

Estimated delivery time is 3–5 business days after dispatch.

Please note that delivery times are estimates and may vary slightly due to courier delays or busy periods.


Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.


We offer free standard shipping on all UK orders over £50.


Order Tracking

Once your order has been shipped, you will receive a tracking number via email (if applicable). Please allow up to 24 hours for tracking updates to appear.


Incorrect Address Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly provided addresses.


Lost or Delayed Orders

If your order has not arrived within the expected time frame, please contact us at [Luxeauralimited@gmail.com] and we will be happy to assist you.


Contact Us

If you have any questions about shipping, please contact us at 

📧 [Luxeauralimited@gmail.com]